Suvadi (Membership Portal) -Frequently Asked Questions

1. Why am I being asked to update my membership details?
This form helps Chicago Tamil Sangam keep member records accurate and up to date for communication, event notifications, membership validation, and future member services.

2. Who should fill out this form?
This form is intended for existing CTS Life Members and Annual Members who want to update their membership details.

3. What information can be updated through this form?
Currently, the form collects updates for:
● Marital status
● Address
● Primary member phone number
● Spouse name, phone number, email

4. Why is only the primary member email used?
The primary member email serves as the unique identifier to securely locate and retrieve your membership record from the CTS membership database.

5. Can I use my spouse’s email or another family email?
No. Please use only the primary member email associated with your CTS membership account.

6. I am unable to retrieve my membership details. What should I do?
Please make sure:
● You entered the correct primary member email
● There are no spelling mistakes
● You are using the email originally registered with CTS
If you still face issues, please contact the CTS membership team membership-service@chicagotamilsangam.org for assistance.

7. Why are children’s details not collected?
At this time, the form is focused only on maintaining essential membership contact information for the primary member and spouse. Children’s details are not part of this update process.

8. Can I update my spouse information if I recently got married?
Yes. You can update your marital status and provide spouse contact information if applicable.

9. What if I am no longer married or my marital status changed?
You can update your current marital status through this form so CTS records remain accurate.

10. Can I change my membership type using this form?
No. This form is only for updating membership contact and marital details. Membership upgrades or renewals must be handled separately through the membership registration process.

11. Is my information secure?
CTS values member privacy and uses the submitted information only for official Chicago Tamil Sangam membership and communication purposes.

12. Will updating my address affect event communications?
Yes. Keeping your address and phone number current helps CTS share important updates, event information, and membership-related communication effectively.

13. Do I need to fill out the form every year?
You only need to submit the form when your information changes.

14. What if I am a Life Member?
Life Members can use the same form to keep their contact and marital information updated.

15. What if both spouses are CTS members separately?
Each membership should be updated using its respective primary member email.

16. Can I submit the form multiple times?
Yes. If your information changes in the future, you may submit an updated form again.

17. Whom should I contact for membership support?
Please contact the CTS membership team through membership-service@chicagotamilsangam.org

18. Will this form renew my annual membership?
No. Submitting this form does not renew or extend membership status. It only updates member information.

19. Why is accurate phone information important?
Updated phone numbers help CTS contact members quickly regarding events, emergencies, volunteering opportunities, and important community announcements.

20. I recently moved. Should I update my address even if nothing else changed?
Yes, you can provide consent in the portal. CTS encourages members to keep address information current to ensure accurate records and communication.

21. I have become a member recently, Do I need to update?
The new member’s who joined after May 15, 2026 are not expected to update the records